Smart Reporting App – Making Our City Better, Together

Proposal

Kaupunki Palvelu is a smart reporting app that transforms everyday observations and abnormal issues into instant reports that reach the right city officials. With just a few taps, residents can flag broken lights, disturbances, or unsafe areas and track the response in real time. Officials manage everything in one dashboard, enabling faster fixes, reduced delays, and smarter resource use. The result: a safer, cleaner, and more responsive Helsinki where residents’ voices turn directly into action

Target group of the proposal

Residents of all ages, especially families, elderly, and those affected by safety issues.

What will improve if the proposal is implemented?

A smarter, safer Helsinki where residents’ voices turn into real action in real time.

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