Accessibility statement – OmaStadi
This accessibility statement concerns the City of Helsinki’s Omastadi website. The address of the website is https://omastadi.hel.fi/?locale=en.
Legal provisions applied to the website
This website has been published earlier than 23 September 2018. The website must meet the accessibility requirements as required by the law after the end of the transition period, which ends on September 23 2020.
The City’s objective
Helsinki's objective for the accessibility of the digital services is to strive for at least the AA level, or better, of the WCAG guidelines (Web Content Accessibility Guidelines), if it is reasonably possible.
This website meets the critical accessibility requirements as required by the law in accordance with the AA level of the WCAG 2.1 guidelines, with the following non-compliance:
The content described below does not yet meet all the accessibility requirements as required by the law.
Non-compliance with accessibility criteria
This accessibility statement only reports on problems related to the content of the service.
1. The website uses inconsistent headings
1.3.1 Info and Relationships. Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
2. The website contains unclearly described links
2.4.4 Link Purpose (In Context). The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.
3. Weak Contrasts
1.4.3 Contrast (Minimum). The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1; Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement. Text that is part of a logo or brand name has no contrast requirement.
Correcting the non-compliance
The City strives to correct the perceived non-compliance in order to make it possible to use the website with a keyboard and with assistive technology. The corrective measures require a change of the operational principle of the publishing system and affects all the websites that use the same system. The City strives to carry out the corrections as quickly as possible in connection with system updates.
Preparing an accessibility statement
This statement has been prepared on 18 September 2020.
Evaluation of the accessibility
The accessibility evaluation has been carried out in accordance with the City of Helsinki’s working instruction and methods, the aim of which is to ensure the accessibility of the website in all working phases.
The accessibility has been checked using programmatic accessibility checking and manual checking of the website and the contents. The programmatic checking has been carried out by means of Siteimprove’s automatic accessibility checking tool and browser extension.
External expert auditing has been carried out by the Helsinki Service Center.
Updating the accessibility statement
The accessibility of the website is managed with continuous supervision as the technology or content changes, and through periodic checks. This statement is updated in connection with changes to the website and the accessibility checks.
Feedback and contact information
The party in charge of the accessibility of the website is Helsinki City Executive Office/Communications/ Kirsi Verkka, kirsi.verkka ,@hel.fi
Reporting inaccessible content
If the user finds that the accessibility requirements are not met, they can report it by e-mail email@example.com or through the feedback form www.hel.fi/feedback.
Requesting information in accessible format
If the user finds that they have not received the contents of the website in accessible format, they can request this information by e-mail firstname.lastname@example.org or through the feedback form www.hel.fi/feedback. The City aims to answer the enquiries within a reasonable time.
Legal protection of accessibility, enforcement proceedings
If the person finds that their report or enquiry has not been answered or that the answer is not satisfactory, the matter can be reported to the Regional State Administrative Agency for Southern Finland. You will find detailed information about how the matter is dealt with on the website of the Regional State Administrative Agency for Southern Finland.
Regional State Administrative Agency for Southern Finland
Accessibility supervision unit
Telephone exchange: 0295 016 000
Opening hours: Mon–Fri, 8:00 am–04:00 pm.
The City of Helsinki and accessibility
The City of Helsinki wants to be an accessible city for all. The objective of the City is that all residents find it easy to move and act in Helsinki and that all contents and services are accessible to everyone.
The City advances the accessibility of the digital services by standardising the publishing work and by arranging accessibility trainings for its personnel.
The level of accessibility of the websites is continuously monitored in connection with the maintenance of them. The City reacts immediately to perceived non-compliance. The necessary changes are carried out as quickly as possible.
The disabled and users of assistive technology
The City offers guidance and support to the disabled and users of assistive technology. Support is available through the assistance pages on the City website and the telephone service.https://www.hel.fi/kanslia/neuvonta-en