PROBLEMS.
1. “Over half of Finns find online services a hindrance, due to lack of know-how, poor equipment, income problems”, Finland 2019 UN Report.

2. In Public Library (PL) we often have to wait in a queue for a non-available book
- 1 in 11 book loans fail (9%); about 30% of books are never loaned even once
- 20% of people have visual problems, but less 1% have access to audiobooks, the only Accessible Format in Finland.
Hence 200 M €, 60% of library yearly budget, taxpayer money, are wasted.

3. Publishers restrict library reading by predator book pricing, PRETENDING to prevent sales cannibalization (it is FALSE pretex)
- 73% of SOLD books are books for Learning, we can't utilize them from PL. It means Inequality gap is growing, SDG #10
- Multi-million-$ investments in Education, for CENTRALIZED on-demand production of PERSONAL Learning Books in one copy, BookOfOne;
logistics costs of such book exceed its print cost. No company in Finland can make BookOfOne. E.g. Amazon book min. delivery charge to Finland = 8 $.

SOLUTION
For people, underserved by digital services, like Visually Impaired People/VIP, immigrants w/o access to own language books, low income families:
- UPC.fi provides HYBRID medium (paper book + audio + eBook), for unique user-adjusted Book, FREE home delivered:
- HYBRID BookOfOne jackets, OpenSourceHardWare
- engraved UpCode image, for SECURE Touch&Stream Access to digital services & Next Gen. Internet
- with Valtakunnallinen digikirjasto hanke.

HOW IT WORKS
When a book is not available NOW from a local library web page
- The Button blinks: "you may order-Book-to-home in2taps, in YOUR Accessible Format (e.g. dyslexic) + eBook + Text2Speech audio"
- helped by PL staff & AI book recommendation app
- no new app, for a PL patron
- MyData incentives: gift book, book in immigrant language, Large Print books for elderly, Long Tail / FREE textbook for students
- acquisition of under-served groups/new PL patrons
- citizen's Creative Passport.